Privacy Policy

Mentor Institute (MENTOR INSTITUTE (P) LTD.) operates https://www.mentornepal.edu.np. This Privacy Policy describes how we handle personal information when you use our website or counseling services. By using our website, you agree to the practices described here.

Information we collect

• Contact details you submit through counseling or enquiry forms - such as your name, email, phone number, preferred country and branch, and message.
• Usage information such as pages visited and general analytics, used to improve the website.
• Location only if you explicitly tap “Find nearest to me” - used solely, in your browser, to suggest your nearest branch. We do not store your precise coordinates.

How we use your information

• To respond to your enquiries and provide counseling and application support.
• To route your request to the most appropriate branch and counselor.
• To send you relevant information about study-abroad opportunities you have asked about.
• To improve our website, services and communications.

Sharing your information

We do not sell your personal information. We may share necessary details with partner institutions and official bodies solely to progress your application, and with service providers who help us operate (for example, hosting or CRM), under appropriate safeguards.

Data retention

We keep your information only as long as needed to provide our services and to meet legal or legitimate business requirements. You may request deletion of your data at any time.

Your choices

• You can ask us to access, correct or delete your personal information.
• You can opt out of non-essential communications at any time.
• You control browser location permissions and can decline or revoke them.

Contact us

For any privacy questions or requests, email info@mentornepal.edu.np or call +977-9851312063. Our head office is at New Baneshwor, Kathmandu, Nepal.